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About Company
Professional Ambulance services
At Transparent Care EMS, we believe quality care should begin the moment help is needed — not just when you reach a facility. That’s why we’ve built a company focused on trust, professionalism, and compassion, offering safe and reliable medical transport services to the communities we serve. With over a decade of experience, our team has become a trusted name in emergency and non-emergency medical services, delivering excellence through every call, every mile, and every patient interaction.
We’re more than a transport company, we’re part of your care team. Because every second, every person, and every journey matters.
- Certified Company
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At Transparent Care EMS, we take pride in being a fully certified and licensed medical transport provider. Our certifications aren’t just badges, they’re a reflection of our commitment to safety, professionalism, and quality care at every level.
Being certified means being accountable to our patients, our community, and the highest standards of care. We take that responsibility seriously every day.
10+
Years In Business
1.5k
Happy Clients
27.5k
Transport Completed
30+
Trained Staff
Our Services
We Provide Superior Ambulance Services
Mobile Intensive Care Unit (MICU)
When critical care needs to move, our Mobile Intensive Care Unit (MICU) brings the hospital to you. Equipped with advanced life-saving technology and staffed by highly trained professionals, our MICU is designed to deliver intensive care on the move — safely, quickly, and effectively. Our Mobile Intensive Care Unit is more than an ambulance, it’s an ICU on wheels. When seconds count and care can’t wait, we’re already moving.
Basic Life Support
Our Basic Life Support (BLS) services provide the essential care needed to stabilize and transport non-critical patients safely and efficiently. Whether responding to a medical call, transporting between facilities, or supporting community health, our BLS teams are trained, equipped, and ready to deliver compassionate, professional care. Basic Life Support is the foundation of emergency care fast, focused, and essential. We’re proud to provide dependable BLS that prioritizes safety, dignity, and comfort
Advance Life Support
Our Advanced Life Support (ALS) services are designed to provide critical, lifesaving care when it matters most. Staffed by skilled paramedics and equipped with advanced medical technology, our ALS units are ready to respond to high-acuity emergencies with speed, precision, and professionalism. In a critical moment, advanced care can make all the difference. Our ALS team delivers hospital-level interventions before you even arrive at the ER
Additional Services
We Also Offer
Not every medical need is an emergency but it still deserves safe, reliable, and professional care. At Transparent Care EMS, our Non-Emergency Medical Transport (NEMT) services provide a trusted solution for patients who need transportation to and from medical appointments, treatments, or facilities.
- Inter-facility Transfers
- Hospital and SNF Discharges
- Doctor Appointments From Home
- Skilled Nursing Facility Transports
- Psychiatric Patient Transport
- Emergency Calls to ER
- Dialysis Transport
- Chemotherapy Transport
- Wound Care Transport
- Events Standby
Why Choose Us
Six Reasons For People Choosing Us
Quality Service You Can Count On
At Transparent Care EMS, delivering quality service isn’t just a goal, it’s our promise. Every interaction, every response, and every detail is handled with precision, professionalism, and care. We treat every call, every patient, and every mission with the same level of urgency, dignity, and excellence, because that’s what quality service means to us.
What Sets Our Service Apart?
Highly Skilled Team.
Attention to Detail.
Consistent Excellence.
Client-Centered Approach.
Safety & Compliance.
Trusted and Transparent
At Transparent Care EMS, trust isn’t just a word, it’s the foundation of everything we do. From the first interaction to every service we provide, we believe in being honest, reliable, and clear with our clients, partners, and community.
Why Trust Us?
Proven Track Record.
Licensed & Accredited.
24/7 Reliability.
No Hidden Costs.
Open Communication.
Community-Centered Values.
Highly Trained Professionals
At Transparent Care EMS, our strength lies in our people. Every member of our team is more than just qualified, they’re specially trained, deeply experienced, and committed to excellence in everything they do. We believe that exceptional service starts with exceptional people, and that’s exactly who we hire, train, and support.
What Makes Our Workers Stand Out?
Certified & Credentialed.
Ongoing Education.
Specialized Expertise.
Professionalism & Compassion.
Prepared for Any Situation.
Time Availability
At Transparent Care EMS, time matters, especially when it comes to care and service. That’s why we’re proud to offer reliable, around-the-clock availability to ensure you're never left waiting when it matters most. We value your time as much as you value our service. That’s why being available, responsive, and reliable is at the heart of everything we do.
Always Available When You Need Us.
24/7 Commitment.
Day or Night.
Fast Response Times.
Flexible Scheduling.
Emergency Ready.
Quick Response
When every second counts, Transparent Care EMS is already on the way. Our commitment to rapid, reliable response ensures you get the help you need exactly when you need it. We don’t wait for the clock, we beat it. Quick response is not just part of our promise; it’s part of our purpose.
Why Our Response Time Matters?
Rapid Dispatch Systems.
Strategically Positioned Teams.
Trained for Urgency.
Real-Time Updates.
10+ experience
With more than a decade of service, Transparent Care EMS has built a reputation for excellence, reliability, and commitment. Our 10+ years of hands-on experience means we’ve seen it all and we know how to handle it all. Experience isn’t just about time it’s about trust, growth, and the ability to deliver. After 10 years, we’re just getting started.
What 10 Years Means for You?
Proven Expertise.
Deep Industry Knowledge.
Built on Trust.
Continuous Growth.
Community Commitment.
We Are Business Who Cares, And it Shows
OVER 540 “5 STARS” REVIEWS AND CLIMBING
People Say The Nicest Things
This group came to the rescue in the time of great need and took an elephant off my chest
Chianti Price
Excellent service and reliability. Professional and effective communication with transportation staff. Highly recommend them!
Belinda Hernandez
Great service, awesome staff, they are nice and friendly and always go over and beyond to help customers
Mary Smith
Best transportation friendly, courtesy, efficient, smiling 😃, safety and privacy ,very reliable. Thanks so much for all you do, my Dad and I are truly grateful 🙏 for all you'll do above and beyond ❤️
Don't Know What To Start With?
Bringing Care, Hope, and Excellence
Offices
Head Office
16215 Westheimer Rd Suite 102
Houston, TX 77082
Phone: +1 713-972-4242
Email: [email protected]